Company News
We try to keep our customers informed of all the exciting things happening around CTS America. Please take a few moments to look through our recent news items for details about our new customers, contracts and product improvements and enhancements.
If you're looking for solutions for your company, you'll also find our success stories helpful as you explore the way our products can work for you.
Please check back often for updates about all the exciting new developments at CTS America.
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CTS Demonstrates Multi-Agency Capability - Oakland Police Department, Florida
May 24, 2013
Pensacola, FL – CTS America is pleased to welcome the addition of the Oakland (Florida) Police Department. Oakland joined the Winter Garden Police Department for CAD, RMS, and Field Based Reporting.
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Village of Tequesta Police Department Joins CTS Family
August 2012
Pensacola, FL – CTS America is pleased to welcome the Village of Tequesta Police Department. The Tequesta Police Department implemented Computer Aided Dispatch, Records Management, and Mobile Field Based Reporting.
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CTS America Increases Presence in Florida
November 2011
Pensacola, FL –CTS America was awarded a contract from an RFP with the Putnam County Sheriffs’ Office to implement our Computer Aided Dispatch, Records Management, Mobile Field Based Reporting, and Jail Management System.
In May 2012, Putnam County Emergency Services added CTS America’s mobile software enabling both agencies to work cooperatively in the use of the software for public safety purposes.
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Jacksonville Sheriffs’ Office Implements Mobile E-Citations and E-Crash Reporting
April 2011
Pensacola, FL – The Jacksonville Sheriffs’ Office has implemented CTS America’s Mobile Form Citations and Crash Reporting.
About CTS America – CTS America (SmartCOP, Inc.), a privately-held Florida corporation, is engaged in system development, implementation, and support services for a fully integrated suite of public safety products including Computer Aided Dispatch (CAD), Records Management System (RMS), Mobile Computing with Field Based Reporting, and Jail Management System (JMS).
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Hillsborough County Sheriffs’ Office Implements CTS America’s Field Based Reporting Software
February 2011
Pensacola, FL – Hillsborough County Sheriffs’ Office purchased CTS America’s Field Based Reporting software for the use of Crash Reports and error free submissions. They previously used a free crash reporting software product but was not satisfied with the number of errors returned when submitting to the State. This implementation was completed in April 2011.
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Lafayette County Sheriffs’ Office Implements CTS Software
November 2010
Pensacola, FL – CTS America is pleased to welcome the addition of Lafayette County Sheriffs’ Office Florida.
Lafayette County has implemented the CTS Computer Aided Dispatch (CAD), Records Management System (RMS), and Jail Management System (JMS) software and Mobile Computer Terminal (MCT) -
City of Livingston and Park County Sheriff’s Office Montana Select CTS America
January 2013
Pensacola, FL – The Park County Commissioners recently awarded CTS America the contract for Computer Aided Dispatch (CAD), Records Management System (RMS), and Jail Management System (JMS) software to replace the Sleuth software/CAD system currently in place.
CTS America will provide its’ software suite of products as well as perform technical services to include data conversion, interface development, and network consultation services.
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MCT Version 8 with Two Factor Authentication Available for Release
September 2, 2011
Pensacola, Florida – CTS America is pleased to announce the release of their SmartMOBILE Mobile Computer Terminal (MCT), Version 8 product.
MCT version 8 includes functionality for client law enforcement agencies to provide access to CJIS-protected resources via in-car terminals. CJIS security policy (CJIS Security Policy December 2008 version 4.5) requires that certain safeguards be in place to prevent unauthorized access. -
CTS Provides latest in E-Citations to Palm Beach / FHP
CLERK & COMPTROLLER, FLORIDA HIGHWAY PATROL PARTNER FOR MORE EFFICIENT PROCESSING OF TRAFFIC TICKETS
New technology enables electronic transmission of ticket images
WEST PALM BEACH, FLA. (October 3, 2011) – Clerk Sharon Bock announced today that her office will be the first Clerk’s office in Florida to accept electronic images of traffic tickets from the Florida Highway Patrol, saving costly trips to the courthouse to deliver paper tickets.
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Sheriff Mark Hunter says technology, better use of resources will be used in Sheriff's Office
The North Florida Herald Posted: Thursday, June 30, 2011
Continuing budget cuts are bringing law enforcement changes to Columbia County, including Fort White, and the Sheriff is focusing on technology to make the transition.
About 70 people gathered at the Fort White Community Center on Thursday, June 23 for a multimedia presentation by the Columbia County Sheriff's Office that focused, in part, on the new technology the Sheriff's is embracing.

